Key Capital Properties
Real estate brokerage · Dubai, UAE
Automation & CRM
No enquiry sits unclaimed for more than a minute
A Dubai brokerage now routes every lead to an agent over the official WhatsApp API, with a one-minute reassignment window if nobody picks it up. Alongside it, organic clicks grew 21% quarter on quarter.
- WhatsApp lead routing
- CRM automation
- SEO
- 1 min
- maximum time a lead waits before reassignment
- +21%
- organic clicks, quarter on quarter (1,459 → 1,772)
- 123K
- search impressions in 90 days
Source: Google Search Console, Mar–May 2026 vs Jun–Aug 2026.
The challenge
Enquiries could sit unclaimed while agents were busy with other clients.
Visit keycapitalproperties.com ↗What we built
- Lead-to-agent routing over the official WhatsApp API
- A one-minute reassignment rule so unclaimed leads move to the next agent
- Ongoing search optimisation for the brokerage's listings site
The proof
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